“Outsourcing is the business practice of hiring a party outside a company to perform services and create goods that traditionally were performed in-house by the company’s own employees and staff. Outsourcing is a practice usually undertaken by companies as a cost-cutting measure. As such, it can affect a wide range of jobs, ranging from customer support to manufacturing to the back office”

Source:https://en.wikipedia.org/wiki/Outsourcing

Benefits of outsourcing include the following:

• Increased Efficiency
• Allowing you to focus on the core competencies 
• Save on Infrastructure and Technology
• Access to Skilled Resources
• Time Zone Advantage
• Staffing Flexibility 
• Reduce Operational Risks

Outsourcing Areas

• Customer service (information systems, field services, telephone customer service, etc.)
• Sales-marketing (telemarketing, advertising)
• Record Management and Archive Storage
• Administrative affairs (written documents, files, photocopy, etc.)
• Human resources management (recruitment, training, remuneration, performance evaluation, consultancy, career management, human resources information system, etc.)
• Information technology (maintenance, repair, training, application, software development, etc.)
• Accounting-finance (payroll, taxation, purchasing, and general accounting transactions)
• Logistics-shipping (warehousing, mailing-distribution, information systems, and operations)
• Facility Management (operation, maintenance, repair)

Why Ukraine Is the Best Location For Outsourcing?

The main things you want to look for when determining the best countries to outsource is high-quality educational IT infrastructure, and the ability to communicate multilingual, sustainable payroll, easy travel geolocation, cultural fit with a similar working calendar.

Ukrainian Universities are well-known for their well-established higher educational institutions, giving their students quality European education and a possibility of building a successful career in their own country. That being said, Ukraine becomes the most ideal location for outsourcing over other popular destinations. 80% of IT-related workers speak English fluently so no communication barriers there. Other benefits of outsourcing to Ukraine include a time zone that partially overlaps with US and UK times and a similar working culture that prizes challenge and competition. Besides great recognition in the tech domain, BPO companies provide excellent value for money. 

You can see the number of industry-leading companies who trusted the Ukrainian industry and established their centers in Ukraine, such as:

• Google;
• Microsoft;
• Apple;
• Magento;
• Skype;
• Violin Memory.

The key secret factor of choosing the place for outsourcing, the extent of the evolving startup sector since it’s a great indicator of IT progress in the country.

The nation’s mentality and cultural background is another important factor to consider when choosing an outsourcing destination. Sharing identical values and worldviews and be a great accelerator for the workflow between the customer and the outsourcing vendor.

Ukrainians share the same values as Central Europe and the USA. Very hard-working and responsible, motivated, and are constantly willing to endure new challenges. Ukrainians are keen on teamwork and always help each other.

Ukraine is currently the leading outsourcing destination in Eastern Europe, and the country has earned this status for a good reason.

It has a huge pool of experienced and dedicated experts who are willing to work and build trustworthy relationships with their clients. Ukraine is the most convenient option for both European and American customers. 

Competition increases every day, changing purchasing methods and forms, increasing production costs despite the developing technology, the necessity to be constantly creative and innovative. If you think about how to increase your profitability like every business, if you can not invest enough time to improve your product or service by overwhelming with many other things at the same time, such as employee training, motivation, health, etc., do not lose your hope.

In this article, we will talk about how you can bring your company to a more competitive and innovative position by taking 51% lower employee cost, management, training, and motivation workload from your shoulders completely.

In the research we conducted in European countries, we determined that the average cost of earning 1 employee is $ 4000, in addition to that the average cost of 1 person education is $ 950, including the equipment such as office, laptop, desk, monitor, headset, companies most likely spending $ 60,000 per year for per employee. This does not include sickness, maternity leave, and motivational load, and subsidiary social benefits.

Take an example of a SaaS company that provides services or products with a monthly membership fee of $50 / month, briefly, a software company that obtains $600 ARR from one customer in a year. Must acquire 100 customers only to cover the cost of a customer support representative within their own company.

A company that only covers an 8-hour working cost with 100 customers it has earned, needs to reach more than 100 users in order to achieve its goals of protecting existing customers, gaining new customers, product development, and standing profitable. For Facebook with 2.8 billion users, 1 customer CAC figures are on average $7. Now imagine, you can hire the same talented workforce with a 51% decrease in your spendings and still deliver an exceptional customer experience. Our focus is to staff, train, motivate and retain the staff while allowing you to focus on your core competencies and growing success.  

Ukraine, Kyiv, has become the center of outsourcing in a decade of easy travel geolocation, cultural fit with a similar working calendar, sustainable salary average, and multilingual high-level tech. educated workforce. LimTC with its responsible, transparent, and western approach that provides to all business partners, continues to be a part of the success of the companies by reducing all these headaches as well as their costs by 51%. 

The best indicator of this is the award of the best B2B service provider not only in Ukraine but also all over the world for over 3 years.

While you are developing your products or services, we manage your, customer support, sales, back-office teams, and processes, and we work together to deliver success.

Don’t lose time and contact us today!